PRIVACY POLICY

This private policy explains how Dimbim Speciality Cakes collects personal  information about you and how we will use your personal data. 

Any information collected will be used solely for the purposes expressed at the time they were provided.

The business will take every precaution to prevent the loss, misuse, or alteration of personal information.  The information will never be sold, traded or rented nor shared with third parties.

What personal information will we collect

  • Name
  • Email Address
  • Phone number
  • Contact address
  • Dietary requirement/Allergies (for cake consultations)

How we collect data

Data is given to us by you:

  • When you contact us through the website, by telephone, email or via any other means
  • When you register with us to receive information about our products/services
  • When you make payment to us through the website or otherwise
  • When you give us your information at wedding exhibitions/fayres/open days
  • When you use our services

Data that is collected automatically

When you use our website, we automatically collect some information about your visit. This information helps us to make improvements to the website content and navigation and includes your IP address, the date, times and frequency 

How will this information be used?

  • Internal record keeping in relation to your order/enquiry
  • To respond to queries or questions
  • We may occasionally send you special offers, information about new products or classes or newsletters
  • We may contact you to ask for a testimonial, cut cutting photographs or to vote for us for some awards.
  • We may use this information to improve our products or services

You can let us know if you do not wish to be contacted by us for marketing purposes at any time by emailing info@dimbimcakes.com 

Cookies

Our website, like many other websites, uses cookies. ‘Cookies’ are small pieces of information sent to your computer and stored on your hard drive to allow a website to recognise you when you visit. We use cookies to collect data about your browsing actions and patterns e.g. which pages you visit but do not identify you as an individual or give us access to your computer or information about you. We use this information to improve the website experience and tailor it to our customers needs. It is possible to disable cookies at any time by changing your preferences in your browser. 

Links to other websites

Our website contains links to other websites. Please note, that we do not have any control over these other websites and once you leave our site we cannot be responsible for the protection and privacy of any information you provide those websites. Please refer to the privacy statement on the individual website for their Privacy Policy. 

Data retention

We will only hold your data for as long as it is needed by our business. You can request a copy of any data we hold about you, free of charge, at any time by emailing info@dimbimcakes.com